How to Troubleshoot Commission Calculations

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Deal commission calculation on Zipi helps automate your disbursement and agent payment workflows.

If your commission is not calculating as expected, please check the following:

  • That the commission is categorized correctly 

  • You have addressed compensation attributes in contacts: 

    • Count of deals

    • Dynamic fields

    • Mentors

    • Recruiters

    • etc 

  • Selected the correct Source of Business type (or any other commission plan qualifier)

  • Make sure you’ve put agents in correct groups 

  • Check that you haven’t accidentally turned off or incorrectly reordered commission plans 

  • Remove fees that are not applicable 

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